SALES, SHIPPING AND RETURNS POLICY

Prices

All the prices of the products that are indicated through the website include VAT and other taxes that may correspond. However, these prices do not include expenses

corresponding to the shipment of the products, which are detailed separately and must be accepted by the Client.

Way to pay

The Customer agrees to pay at the time the order is placed. The rates corresponding to the relevant shipping costs will be added to the initial price that appears on the website for each of the products offered. In any case, these rates will be previously communicated to the Client before formalizing the purchase itself.

The Client must pay the amount corresponding to his order by means of payment by credit or debit card (Visa, Mastercard, Visa Electron and / or other similar cards).

Shipments

Where do we ship to?

We ship our products to Spain (except the Canary Islands, Ceuta and Melilla) and to the following countries *: Germany, Austria, Belgium, Cyprus, Croatia, Denmark, Slovenia, Slovakia, Estonia, Hungary, Finland, France, Greece, Ireland, Italy, Latvia , Lithuania, Luxembourg, Malta, Netherlands, Portugal, Poland, United Kingdom, Sweden.

Shipping times

Once confirmed, your order will be ready to leave our warehouse in a maximum period of 24-48 hours (Monday to Friday).

Make sure all the details of your order are correct to speed up delivery.

Spain (Peninsula and Balearic Islands) Shipping 5 working days

Rest of countries Shipping 5 working days

Returns

You have a period of 14 days from the receipt of the order to request a return. Remember that the product must be in perfect condition and in its original packaging.

For return

we recommend using conventional postage; This cost will be borne by the customer. Once we have received the package, we will process the refund of the corresponding amount through the

same form of payment used in your purchase. Remember that the return process can take up to 15 days.

Changes

If you want to change your product, make a return and process a new order. If you need your new order to arrive as soon as possible, and you have already sent us the previous order, process it without problems.

Remember that the return process can take up to 15 days.